About 2 months ago I brought in my truck (2022 GMC Sierra Elevation 3.0 Duramax i6) for a complete AC
system replacement as my compressor had run its course. The entire AC system was replaced and everything was fine. Today, my AC began to blow warm air. My truck was basically an oven on wheels, and I was the bread. I called Hialeah Auto Care Center, I explained the situation to Christian and he gave me what I felt was an honest and genuine apology for the troubles and asked me to bring it in as soon as I could so they can take a look at it. I brought it in on the same day, and in about an hour Christian informed me what the issue was, that they had resolved it, and it was 100% covered under warranty. To have such a severe mechanical issue present itself that renders my truck borderline un-drivable, especially when I’m on the road all day long visiting customers, and have that issue resolved on the same day is almost unheard of. I would recommend anyone to Hialeah Auto Care Center. They’re an honest, professional business that treat their customers with respect.
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For over 40 years I have been a customer of Mercedes Auto Center. Michelle is one of the most honest
people I have dealt with in my life, additionally his wife Jazmine is a work of art in dealing with customers. I recommend this outfit to anyone looking for competent and honest repairs to their automobile.
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Una atención muy ética, cálida y humana, muy buena orientación.
Quiero agradecer a ustedes por su atención, su representante de ventas Daryhen Borjas, me dejó la mej
or de las experiencias, me hizo sentir segura, me presentó todas las opciones para que yo pudiera elegir la que mas me convenia, según mi presupuesto y requerimientos, estoy super satisfecha y mas, gracias por la paciencia y el tiempo que con dedicación se tomaron para atenderme, me llevo la mejor impresión y sin duda los recomendaría. Muy profesionales Daryhen y Alex Tulín (manager). Agradecida por todo.
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