Johnathan was very informative & wanted only to please his customer. He stated the company’s motto wa
s to make customers smile since they’re having a bad day with needing a tow. He told me about calling my insurance company to see if they would reimburse me & that many don’t know it happens. I called & I am getting reimbursed!!! Also he assured me that the issue was a dead battery & most likely nothing else. Johnathan is a happy man that wants to make his customers feel happy too. The only thing I didn’t like was being told there may be another $75.00 charge if the recharge cables couldn’t reach to my car battery. I thought that was outrageous. Since I knew there are “portable battery chargers” I thought the extra charge was awful. But Johnathan assured me he could fix it without that extra cost & he did!!!!! I’m so happy with him. I drove to O’Rellys & got a new battery. My dead battery was over 5 yrs. old on a battery that had a warranty for only 3 yrs. I feel secure with my car now since everything Johnathan told me happened. So I’m keeping my car & glad I don’t have car monthly payments.
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We needed help with new tire install when there were issues that the retailer couldn't handle. We w
ere put on the schedule quickly, clear explanation provided, willingness to add on a service, discovered another issue. Prompt info of estimate and work completed in a timely manner. Treated courteously by all staff. What we've come to expect with many years as a customer.
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I’ve been going to this shop for years, and I honestly wouldn’t take my car anywhere else. They recen
tly did my inspection and repairs, and as always, everything was handled thoroughly and correctly.You know the work is going to be done right, without being upsold or rushed. Reliable, honest, fast, and consistent every single time. Highly recommend.
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