I have been there at least 2 times, and just recently today, and both times, I am just so pleased wit
h their service. We are lucky to have a small business garage that is so competent.
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Johnathan was very informative & wanted only to please his customer. He stated the company’s motto wa
s to make customers smile since they’re having a bad day with needing a tow. He told me about calling my insurance company to see if they would reimburse me & that many don’t know it happens. I called & I am getting reimbursed!!! Also he assured me that the issue was a dead battery & most likely nothing else. Johnathan is a happy man that wants to make his customers feel happy too. The only thing I didn’t like was being told there may be another $75.00 charge if the recharge cables couldn’t reach to my car battery. I thought that was outrageous. Since I knew there are “portable battery chargers” I thought the extra charge was awful. But Johnathan assured me he could fix it without that extra cost & he did!!!!! I’m so happy with him. I drove to O’Rellys & got a new battery. My dead battery was over 5 yrs. old on a battery that had a warranty for only 3 yrs. I feel secure with my car now since everything Johnathan told me happened. So I’m keeping my car & glad I don’t have car monthly payments.
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Chris was able to complete the state inspection even though I brought our van in one week earlier tha
n our scheduled appointment by mistake. Chris has always done excellent work on our cars, and I have referred many of our friends to him.
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Fred and all these guys are great! Always up front and honest about what needs fixed and offer the be
st options and info to keep the costs down if needed. They always do a top notch job with my mom's car and never have to worry about the quality of their work! Highly recommend everyone in the North Hills and surrounding area consider using Trudeau for your auto repair and maintenance needs.
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