Service- technical knowledge and experience, integrity, courtesy-
This business model the Scott (the owner) has developed and nurtured over the years is key to his success both as a business man and a fine human being.
He is intelligent he is fair, he has both fine tuned technical and people skills, AND he makes it his business to understand the customers’ needs and concerns.
It’s obvious that this works so well for his business and how well his team performs.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
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Vérifié Client
He is intelligent he is fair, he has both fine tuned technical and people skills, AND he makes it his business to understand the customers’ needs and concerns.
It’s obvious that this works so well for his business and how well his team performs.