They gave me my car back before they were done working on it. They literally left a bunch of tools and metal under the hood. Then, they lied about a coolant leak for months, causing the engine and everything around it to fry. The list of things they've done would take pages. Most recently, they damaged the hood of my car and then had a cheap, crappy "repair" job done on it against my express wishes all because they were trying to cover up evidence. They broke my seatbelt. They broke the A/C and the crankshaft position sensor, apparently, and refuse to fix them. I've caught them in multiple deceptions and lies and have receipts, videos, photos, and voice recordings documenting all that they've done, yet they still refuse to deal with the problems they created.
Don't take your car here! If you ever get it back, it's going to have all kinds of new problems, I guarantee you. That's if you even get a diagnosis after they inevitably find some xx to lie about and charge you for before they can diagnose your vehicle. Take it from me; I've been working hard to give them the opportunity to correct their mistakes for nearly 14 months now and have avoided putting them on blast until now, but they refuse to do what they should, so I have lost patience and I am sharing my story with everybody now.
Net Promoter® NPS®, NPS Prism® et les émoticônes associées au NPS sont des marques déposées de Bain & Company, Inc., Satmetrix Systems, Inc. et Fred Reichheld. Net Promoter Score™ et Net Promoter System™ sont des marques de service de Bain & Company, Inc. et Fred Reichheld.
Attention
Nous utilisons des témoins pour personnaliser le contenu, activer certaines fonctionnalités et suivre les analyses du site à des fins de marketing. Vous consentez à nos témoins si vous continuez d'utiliser ce site Web.
Don't take your car here! If you ever get it back, it's going to have all kinds of new problems, I guarantee you. That's if you even get a diagnosis after they inevitably find some xx to lie about and charge you for before they can diagnose your vehicle. Take it from me; I've been working hard to give them the opportunity to correct their mistakes for nearly 14 months now and have avoided putting them on blast until now, but they refuse to do what they should, so I have lost patience and I am sharing my story with everybody now.